I prefer contact by e-mail mailto:sales@soapandthings.com I try to respond to questions, orders & requests within 60 minutes, as long as I am in the office; or I have access to my e-mail. In many cases, I can respond as quickly as 5 minutes. But I do get alot of emails, so if I havent answered, I may have MISSED or NEVER resceived it....please send again!!
My current Lead Times for orders are 1-3 days. THIS IS SO AWESOME!!!! I HAVE HIRED ADDITIONAL HELP TO KEEP UP WITH THE BUSY SEASON.
BUT PLEASE REMEMBER I DO NOT WORK ON THE WEEKENDS!..I know such a redundant thing to say...but some don’t get it.
This information is supplied for use as a guideline only. Information may vary under certain conditions. It is the responsibility of the customer to test the compatibility of each bottle for its intended use.
CAUTION: Any product, liquid, material, or substance packaged in any container may react differently with different plastic containers.
Due to the different combinations of ingredients, in particular active ingredients and essential oils, certain plastics may react poorly with your products and become defective. We cannot guarantee that any container will function properly with your particular product. We will provide you with samples of all of our products. Test your products with each container before filling large runs!
Jody's Soap & Creations (www.soapandthings.com) assumes no responsibility for suitability of any container or closure for customer's particular use. It is the customer's responsibility to do product compatibility testing with container and closure selected by customer. We are not responsible for consequential damages arising from customer's selection and use of containers and closures supplied by us.
Jody's Soap & Creations (www.soapandthings.com) are not responsible for the products you create from our supplies. You alone are responsible for product and recipe testing to ensure compatibility and safety.