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(Ordering Information)

I prefer contact by e-mail sales@soapandthings.com, but phone calls are also welcome.

I try to respond to questions, orders & requests within 60 minutes, as long as I am in the office; or I have access to my e-mail. In many cases, I can respond as quickly as 5 minutes.

My current Lead Times for orders are 1-3 days. THIS IS SO AWESOME!!!! I HAVE HIRED ADDITIONAL HELP TO KEEP UP WITH THE BUSY SEASON.  FOR MORE INFO SEE THE NEWS SECTION.

The RUSH Order SHIPPING is still Priority to me when I ship.


It's easy to contact us. (Ordering Information)

My goal at Jody's Soap and Creations is to have Delighted customers that want to recommend us to others. I welcome your questions, comments, concerns and ideas. Please feel free to call or email me personally.

I am committed to providing you with the best quality products and service possible. 

    Please note that I strive to be perfect but I do fall short (very short). So if I do mess something up or anything looks not quite right, please let me know.  And I will do everything I can to accommodate/correct the situation.

    Please note also, that I can not always answer the phone.  I spend most of the day putting orders together, and if I was always answering the phone I would never be able to fill the orders.  So emailing me is the best and fastest way I can address a question/problem/order or concern.

I am available by telephone and email anytime (PLEASE be reasonable about the calling hour - I have 2 boys & 1 BABY Girl (getting bigger by the day} - they all have a set bedtime because of school and we need our family time (because I work to much :)) Please do not hesitate to call me.  My phone number is xxx-changing providers.

The most effective way to contact us is by email. By sending us an email, your message is immediately addressed.

If you have questions concerning any of our store policies, please contact us via email at sales@soapandthings.com or jody@soapandthings.com.

We have over 1,000 items for sale on this website. Not all items are yet categorized so please use the search if you cannot find what you are looking for.

Still cannot find this special gift! Simply tell us what you are looking for and we will assist you in any way we can.

Please remember that using email costs nothing.

FAX - 1-215-902-7469

Email:  Jody@soapandthings.com or Sales@soapandthings.com

 

www.Soapandthings.com

Jody's Soap & Creations

I also sell on eBay under:

*soapandthings*

My Addressc/o Jody Carroll

100 S Roosevelt Rd

Taylorville, IL 62568

 

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