Shipping Information

I try to respond to questions, orders & requests within 60 minutes, as long as I am in the office; or I have access to my e-mail. In many cases, I can respond as quickly as 5 minutes.

My current Lead Times for orders are 1-3 days. THIS IS SO AWESOME!!!! I HAVE HIRED ADDITIONAL HELP TO KEEP UP WITH THE BUSY SEASON. FOR MORE INFO SEE THE NEWS SECTION.

The RUSH Order SHIPPING is still Priority to me when I ship.

Shipping Methods and Rates (Ordering Information) IMPORTANT: SHIPPING COSTS SHOWN ARE ONLY ESTIMATED AND NOT EXACT. THE CORRECT SHIPPING WILL BE ADJUSTED AT THE TIME OF SHIPMENT, WHEN THEY ARE KNOWN.

Domestic Orders

Jody's Soap and Creations uses UPS & USPS to ship domestic orders. Our online shopping cart will automatically calculate the weight of your package based on the items you have selected. In the checkout process, you will be asked to select the time frame you wish to ship the items within and will give you a shipping estimate for your order. The Shipping Total is a close estimate and not exact.

NOTICE: The shipping costs that is shown do not necessarily represent the carrier's published rates. Sometimes UPS has Surcharges (or different rates - residential compared to commercial) that so do not show up until the data is entered at the time when the order is ready to be shipped. If you live in a rural area there may be Rural surcharges, that will not be known until the shipment is ready to leave and being processed.

These are only an estimate, but charges will be corrected at time of payment, if paying by credit card, check or money order.

I rather give an estimate than to overcharge in the shipping and then scare people away because of the shipping total.

International Orders

At this time I will ship worldwide, but please use the Purchase Order (PO) option when paying, the shipping rates do not apply to addresses outside the continental US. I will email you with an invoice after getting the shipping rates.

We do ship to APO addresses using Priority Mail.

Incorrect Address/Non Deliverable/Refused Shipments

Orders that have been returned to me will be handled in a timely manner. If Jody's Soap and Creations has made the error, I will mail shipment to the correct address at no cost to you. If the customer has made the address error, the customer will need to pay the cost of re-shipping.

If the customer has refused the shipment because they changed their mind on the order, the order will be treated as a return.

If the address needs to be corrected or adjusted because not all of the address information was listed/given, there will be a $7.50 correction service charge. Make sure to add apartment/suite numbers when necessary.

To help estimate your shipping rates - here is some "Shipping Tips" to use.

For residential areas please add 1.55 to all rates for UPS Residential delivery. (Commercial or business this is not needed) - the 1.55 charge also includes the gas surcharge that UPS charges.

If you live in a rural area outside you city please add 2.90 for a UPS Rural Surcharge.

If you provide a wrong address there is a charge of 7.50 for correctional purposes.

To find which zone that you are located in, use you zip code and then follow the zone chart flow, down the chart.

click on the images - to see the tables - it might take a moment to see the table and then it might be distorted - be patient - a little box in the CORNER of the right bottom side will pop up then click on that, then it will show the chart in full view.

Zones	Rates	SURCHARGES

HUNDREDWEIGHT CHART:

How to use this HUNDREDWEIGHT CHART:

take your pounds divided by 100

then take that number times it by your ZONE dollar amount number

200 lbs / 100 = 2 (300lbs / 100 = 3)

2 x $ (your zone -zip code) = your rate

EXAMPLE: California 91350 (zone 7) - ordering 200 pounds of soap

Approximate Costs - $ 74.20 (this might not be EXACT = other factors and locations differ) 300 lbs would cost $111.30

You do not have order all soap. You can mix & match, but your order has to be at least 200 lbs