Product Rating System / Guidelines
    We want you to have easy access to product ratings and reviews. You can submit written ratings and reviews for items you have purchased. We encourage customers to share honest opinions, both favorable and unfavorable so that other customers can make smart buying choices.    
    Who can create customer reviews?
    You must purchase a product before you can rate and review it. We encourage customers to not only look at a product but to actually use it  so that they can fully evaluate its performance. We do have rules for submitting reviews and we reserve the right to deny reviews that do not fall within our guidelines.    
    How to write an awesome review
    Be Specific: Your review should focus on the specific product  being reviewed and your experience with the product. The best reviews include not only your initial impressions but also how you used the product and the details for those impressions.    
    Length: Ideally reviews are between 20 and 1,000 words. The ideal length is 100 to 250 words. A rating without comment is not as valuable as a rating with a detailed comment.    
    Be Honest: We welcome honest product reviews--positive and negative. As long as a rating and review remains specific to the product, does not criticize a competitor, and is written with the clear intent to help others, we will not remove the review because they are critical. We believe all helpful information can inform our customers’ buying decisions.    
    What's not allowed
    We appreciate your time and participation in our product rating and reviews program. We limit customer participation to one review per product and reserve the right to remove reviews that include any of the following:    
    Objectionable Material:
  • Obscene, confrontational or distasteful content 
  • Profanity or spiteful remarks
  • Promotion of illegal conduct
  • Promotion of other businesses or competitors
  • Off topic comments
  • Reviews that do not provide customers with an honest product evaluation 
    Inappropriate Content:    
  • Advertisements, promotional material or repeated posts that excessively make the same point
  • Comments by or on behalf of a person or company with a directly competing product or business
  • Posts intended to advertise a business including yourself, manufacturers or competitors
  • Confrontational feedback to other reviewers
  • Details about availability or alternative ordering locations
  • Feedback about typos or inaccuracies in our website or product description
  • Feedback about customer service or general company policies
  • Content that is intended to harm a person, business or company including product sales
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